• How do I get an estimate?

    You can fill out an online estimate request form or call and speak with one of our team members.

  • Do you offer design services?

    Yes. Our art department is available to answer questions and to help you with your ideas and design needs. Please call us, M-F (8am-5pm) for assistance.

  • How long will it take for my order to be completed?

    If you’re working within a time constraint, let us know when you request a quote. We can look at our print production schedule to ensure that you will meet your deadline.

  • Can I be invoiced?

    Yes – we offer Net 30 terms on a limited basis. Please contact us for information on our minimum spending requirements for terms and to request a Credit Application form. Our other payment options at the time services are rendered are Visa, MasterCard, American Express, Discover, Cashier’s Check, Money Order, cash and payment through QuickBooks online.

  • Can I get a printed sample of my artwork?

    Yes. A Next Day Proof, sometimes referred to as a Hard Copy Proof, is printed on special photo quality paper and will show an accurate rendition of the color of your finished printed piece. This is available at no charge to you. Otherwise, your digital proof will be emailed directly to you or available for review in your customer portal on our website.


  • What file format is preferred for digital documents?

    We prefer PDFs (Portable Document Format) with a minimum 1/8” bleed and crop marks. Most office and design programs allow you to save or export your files into a PDF format. Occasionally, the original file may be needed if artwork edits are required.

  • What resolution do my photos and graphics need to be set to?

    Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also, save all photos in CMYK mode, not RGB when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.

  • How do I know if my fonts will look correct?

    The best way to ensure your artwork fonts will print correctly is to send them as outlined objects in your original file. If your program doesn’t allow this, packaging or sending us the fonts will work as well. If you have a question about how to send your fonts properly, please call us and we’ll be glad to help.

  • What does “camera ready” mean?

    In the digital age of printing, it means that an image file submitted for printing is ready to be transferred to the actual printing process without any alterations.

  • What is the Pantone Matching System?

    The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.

  • What is color separation?

    Color separation is the process of separating a colored graphic or photograph into its primary color components in preparation for printed reproduction. For example, to print a full color photo with an offset printing press, we would create four separate printing plates each accounting for one of the four basic printing inks (cyan, magenta, yellow, and black) needed to reproduce the image.

  • Why do the printed colors look different than the colors on my screen?

    In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Offset and digital printing presses use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.

  • What is CMYK, RGB and PMS?

    These refer to color modes available on your software program. RGB (red, green, & blue) are the primary colors of light. Mixing these three colors in various combinations can produce hundreds of thousands of colors of light. Computer monitors always display in RGB color mode. Printing requires ink pigment instead of light to produce color. Offset printing uses four colors – Cyan, Magenta, Yellow and Black – also known as CMYK. Similar to an artist’s palette, mixing these four ink colors can produce hundreds of thousands of colors.

  • What is halftone printing?

    Halftone printing converts a continuous tone (solid areas of black or color) photograph or image into a pattern of different size dots that simulate continuous tone. When examining the page closely, you will see a series of dots spaced slightly apart. At a normal viewing distance, however, the spacing between dots becomes essentially invisible to the eye and what you see is a continuous tone.

  • Is white considered a printing color?

    White is not generally considered a printing color as typically the paper itself will be white. Because white is the default color of paper, it is simply recognized as the absence of ink. There are some digital printers that utilize a toner that is white, but currently we don’t offer that service.

  • What if I want to print with more than 4 colors?

    Offset printing is either done in “process” color or “spot“ color. Process color is 4-color inks, C (Cyan), M (Magenta), Y (Yellow), K (Key or Black), also known as CMYK. The ink is applied in layers to produce the final colors. Like a painter’s palette, mixing the 4 inks can produce hundreds of thousands of colors. PMS or spot color is printed as one or more pure colors from a PMS chart, much like a paint chart.

  • How do I get great color matching?

    If the color is critical, we recommend that you order a hard copy proof to accompany your print job. College Street Printing calibrates our presses every day to ensure consistent color reproduction. Although we accept RGB files we recommend converting your graphics to CMYK to set color expectations to what a printing press can actually produce. RGB images are assigned AdobeRGB unless tagged with a custom profile.

  • How well will what I see on my monitor match what I see on paper?

    The technology of design, layout and printing has come a long way to the point where much of the work is done in a WSYWIG (What You See Is What You Get) digital environment. However, there are sometimes noticeable differences in color calibration and spatial conformity from monitor to monitor and consequently from screen to print.

  • What is rich black?

    Rich black is a color combination that will produce a deep, dark, full black off the press. Almost any color combination can be considered a rich black as long as there are 100% black ink and at least 1% of at least one other CMY colors. Our recommended rich black combination is 60% Cyan, 40% magenta, 40% Yellow, 100% Black.


  • What is a proof and why is it important?

    In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time without costly reprints.

  • Why is my proof not sized to my artwork?

    The proof is sized to the finished cut size of the job specifications that was ordered. In addition, sometimes art is adjusted upward or downward in an effort to prevent piracy.

  • Why did my artwork shift on my proof?

    The most common reason artwork shifts on the proof are that the artwork is not set up or centered correctly on the original file. The proofing engine finds the center point of the artboard/canvas and places it in the exact center of the trim size.

File Setup

  • What is bleed?

    Since printing presses cannot print all the way to the edge of a sheet of paper, a finished product that requires off-the-edge print must be printed on a larger sheet of paper and cut back to the image. This refers to “bleed”. Bleed is a printing term for artwork that is going to, or bleeding to, the edge of the finished piece. We require a 1/8” bleed of image beyond the cut lines on all sides to ensure that when the finished piece is cut down to the final size, if the paper shifts slightly, the edge will still show color.

  • What is low resolution?

    Resolution refers to the crispness of an image. Resolution is directly based on the number of dots per inch (dpi) or pixels per inch (ppi). Computer monitors require only 72dpi to display a crisp image, for digital printing a minimum of 200dpi is recommended, and for offset printing 300dpi is recommended. Viewing your College Street Printing PDF proof at 300% will give you a good rendition of how the image will appear on the finished printed piece. A snapshot picture of something is not considered art nor is it useable as art.

  • How do I set up my book artwork?

    We print book pages in spreads, however, for proofing purposes we require each page to be built as a single page with a 1/8” bleed on all 4 sides, then combine the individual pages into a multi-page PDF.

  • How do I save a PDF?

    Almost all software programs will allow you to generate a PDF file. The option may vary depending on the software program you are using, but generally, if you go to the “File” tab on the menu bar, you will find a “Save As” or “Export” or “Print” option. Select “PDF” as the file type and follow the software program instructions to create the PDF. Select the option of “High-Quality Print” or “High Press Quality”.

  • What type of files can I upload?

    You can upload .pdf, .tif, .jpg, or .eps files. We recommend .pdf files.

Paper Stock & Coatings

  • What is the difference between the coating options?

    We offer 3 coating options for all coated stocks on offset printed products. Uncoated stocks have no coating. Gloss Aqueous or Matte Aqueous Coating can be applied to all coated stocks. It has a semi glossy finish. Stocks with aqueous coating are writable with ballpoint or sharpie pens but are not compatible with desktop printers or office mailing machines. To ensure writability or printability, select an uncoated stock. High Gloss UV is a very glossy finish like a glossy photo. It is applied on top of the aqueous coating. High Gloss UV coating can enhance vibrant colors or designs but tends to show fingerprints on black or similarly dark colors. UV coating adds extra ink protection and some water resistance. You cannot write or print on UV coating. Drop by our office and we’ll be happy to show you samples.

  • What are the most common card stocks used for postcards?

    The most common card stocks used for postcards are:

    • 100# stock coated on both sides: The most popular postcard stock.
    • 100# stock coated on one side: Well suited to mailing.
    • 12 pt stock coated on both sides: a premium paper with a high luster finish.
    • 100# uncoated stock on both sides: This stock has no gloss or sheen to it

  • What are the most common sizes for catalogs and booklets?

    Standard sizes for catalogs and booklets are 5 1/2″ x 8 1/2″, 8 1/2″ x 11 and 11″ x 17″.

  • What are the most common sizes for brochures?

    Common brochure sizes are 8 1/2″ x 11″, 8 1/2″ x14″ and 11″ x17″.

  • What is the standard size of the address window on a business envelope?

    The address window on a typical business envelope measures 4 1/2″ x 1 1/8″ and is located 7/8” from the left edge of the envelope and ½” from the bottom.

  • What is the difference between coated and uncoated paper stock?

    Uncoated stock paper is comparatively porous and inexpensive and is typically used for such applications as newspaper print and basic black-and-white copying. Coated stock, by contrast, is made of higher quality paper having a smooth glossy finish that works well for reproducing sharp text and vivid colors. It tends to be more expensive, however.

  • What are the most popular sizes for personalized notepads?

    The three most popular sizes for personalized notepads are 4.25” x 5 ½”, 4″ x 6″, 5 1/2″ x 8 1/2″ and 8 1/2″ x 11″.

  • What are the most popular sizes for sticky notepads?

    There are four popular sizes for sticky notes: 3″ x 3″, 3″ x 4″, 3″ x 5″ and 4″ x 6″.

  • What are the types of bindings I can use for multi-page projects?

    Some of the common methods of binding books and other multi-page documents include:

    Perfect binding: Gluing the outside edges of the pages together to create a flat edge.

    Saddle-stitch binding: Using staples along the folds of the pages to bind them together.

    Spiral binding: Wires in a spiral form threaded through punched holes along the binding edge of the papers. Allows the document to lay open flatly.

    Plastic comb binding: Similar to spiral binding but using a tubular plastic piece with teeth that fit through rectangular holes punched into the binding edge.

    Three-ring binding: Holes are punched into the pages and fitted into a binder.

    Case binding: Sewing the pages together and then attaching them to a hard cover.

  • What are the different grades of paper and their respective weight?

    Bond: Most commonly used for letterhead, business forms and copying. Typical weights are 16# for forms, 20# for copying and 24# for stationery.

    Text: A high-quality grade paper with a lot of surface texture. Weights range from 60# to 100# with the most common being 70# or 80#.

    Uncoated Book: The most common grade for offset printing. Typically, 50# to 70#.

    Coated Book: Has a glossy finish that yields vivid colors and overall excellent reproduction. Basis weights range from 30# to 70# for web press, and 60# to 100# for sheet press.

    Cover: Used in creating business cards, postcards and book covers. Can be either coated or uncoated. Basis weights for this grade are 65#, 80#, 100#, or 120#. We also stock .010pt, .012pt, .014pt, and .016pt cover in C1S and C2S configurations. Ask for details. We have unlimited access to many different types, colors, weights textured stocks for you custom projects. We have paper sample books from the three major suppliers of fine printing papers.

  • What are the most common business envelope sizes?

    Business envelope sizes are referenced by a number such as #9 or #10. The chart below indicates the most common sizes in use today:


  • Do you bundle and process for EDDM® requirements?

    We do offer bundling services for the EDDM® pieces or we will ship or deliver the entire quantity of printed pieces directly to you. EDDM mail must be bundled, sorted, slip sheets attached and delivered to the postal service with the correct postal forms.

  • What is the difference between Direct Mail and EDDM®?

    Direct Mail uses mailing lists to get your printed product to a targeted audience. All of the work is done by us. We will print your job, inkjet the names and addresses from your mailing list and deliver your product to the post office for delivery. Mailing lists can be purchased with very specific criteria to truly target your intended audience. You can provide your own mailing list or purchase one from us...

  • Can I submit multiple mailing lists for one mailing?

    Yes, you can upload multiple mailing lists to your print order. We can combine the lists into one list to avoid multiple mailing list processing fees.

  • How do I get a mailing list?

    Our customer services department can provide both consumer and business mailing lists.

  • What is the difference between Standard, First Class and Non-Profit Postage?

    First Class Mail: First Class Mail is processed by the post office on the same day that we submit it to the post office. Delivery of your mail pieces can take up to 5 business days. Standard Mail: Standard Mail is also known as Bulk Mail. It is the slowest but most economical way to mail through the post office. Once we deliver your mail pieces to the post office, they can hold it for up to 48 hours before processing it. Delivery usually takes 7-13 business days. Nonprofit Mail: Nonprofit Mail will mail at the Standard Mail delivery time. To mail at Nonprofit rates, you must be set up with a nonprofit status with the post office and then submit a PS-3632 form to our mailing department. Please note that delivery times are set by the United States Postal Service and may vary. For political mailings, please contact your local post office for information for delivery times.

  • What requirements does the USPS have for envelopes?

    These are the U.S. Post Office requirements to keep in mind when designing an envelope:

    All mail pieces 1/4″ thick or less must be rectangular in shape, at least 3 1/4″ high and at least 5″ long.

    Any mail piece less than 4 1/4″ in height must be at least .007″ (7 pt.) thick.

    Any mail piece greater than 4 1/4″ in height or 6″ in length must be at least .009″ (9 pt.) thick.

  • What are the standard sizes for postcards?

    Postcards for standard mail are found in three common sizes: 4″ x 6″, 5″ x 7″ and 5 1/2″ x 8 1/2″. Anything Larger than 6” x 4.25” is considered Large and will incur a higher rate. Every Door Direct Mail (EDDM) has their own postcard sizes. They are: 8.5” x 7”, 6.25” x 9”, 4.25” x 11”, 6.25” x 11”, 8.5” x 11”, and 6” x 12”.

  • How do I set up my mail panel?

    In order to meet USPS mailing requirements all mail pieces must have a: 4″ wide by 2″ tall white space in the bottom right corner for the barcode and addressing purposes. The mailing panel may not have a border or background color.There should also be a 1” by 1” white space in upper right corner for the indicia. Return address on the same side as the mailing panel.

  • What is the cost of a mailing list?

    Pricing can vary depending on the mailing list criteria. You can request a mailing list at by contacting our customer services department.

Transit & Delivery

  • Can you explain transit times?

    Transit times refer to the shipment period or how long it will take to deliver the order. This period begins after the turnaround time or printing period of your order. Transit times are not included in the turnaround time, which is the number of days it takes to print your job.

  • Can you explain turnaround times?

    Your turnaround time is the number of days it will take to print your job. It does not include Pre-Press, Composition, Art, shipping transit time or mail processing time. Our default turnaround time is 7-10 business days, but we are able to help you meet your deadlines by simply requesting an expedited due date. Turnaround times are based on business days, Monday through Friday, and exclude federal holidays.

  • How long does a shipment take to arrive?

    Jobs with USPS (United States Postal Service) chosen as the shipping method are shipped by DHL to your local post office and then delivered to your home by USPS standard delivery methods. USPS mail can take up to 10 business days from the ship date on your account to delivery of your product. Jobs shipped by UPS will be shipped the most economical way available, and a tracking number is available upon request. Expedited, 2nd day, or next day air is available at the published rate.

  • Do you deliver?

    We offer free local delivery within a 30-mile radius of our office in Waxahachie, Texas. Ask our customer service department for details.